Privacy Policy

At Platinum Roofing & Property Maintenance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or website.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and postal address when you request a quote or contact us.
Property Information: Details about your property required to provide accurate quotes and services.
Communication Data: Records of correspondence when you contact us via phone, email, or our website.
Website Usage: Basic analytics data about how you use our website, including pages visited and time spent.

How We Use Your Information

We use your information for the following purposes:

To provide quotes and estimates for our services
To communicate with you about your enquiries and ongoing projects
To schedule and deliver our roofing services
To send promotional communications about our services (only with your consent)
To improve our website and customer service

How We Protect Your Data

We take the security of your personal information seriously and implement appropriate measures to protect it, including:

Secure storage of personal data with appropriate access controls
Limited access to personal information on a need-to-know basis
Regular review of our data protection practices

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business, such as payment processors, solely for the purpose of fulfilling your orders.
Legal Requirements: When required by law or to protect our legal rights.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time